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Jobs / Customer Support Specialist in United States of America
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Sonova·3 hours ago
3 hours agoBe an early applicant

Customer Support Specialist | Remote | 10:30am-7pm CST

city, United States of AmericaFull-timeRemoteMid · 2-5 years

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About this role

We are looking for a Customer Support Specialist to serve customers across multiple channels, ensuring exceptional service and proactive problem resolution. You will support sales efforts and maintain client databases. Ideal candidates have experience in B2B or B2C customer service and strong communication skills.

Skills

  • b2b customer service
  • b2c customer service
  • sap
  • salesforce
  • microsoft excel
  • microsoft outlook
  • microsoft teams
  • microsoft word
  • microsoft powerpoint
  • customer complaint resolution
  • order processing
  • returns processing
  • database management
  • active listening
  • written communication
  • verbal communication
  • interdepartmental support
  • kpi achievement
  • bilingual spanish
H1B sponsor likely
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