Customs Clearance Executive (Logistics Coordinator)

Handle all import shipments from shipment creation to delivery Coordinate with internal teams (e.g. product lines, control tower) and external parties (freight forwarders, carriers) Prepare required documentation for customs clearance Review documents from the sending location and arrange required authority approvals (e.g. FANR, e-DAS, ESMA, TRA, MOI, MOH, etc.) Request and follow up with origin countries for pre-alerts and update milestones in SAP Coordinate clearance instructions with agents and ensure timely delivery Keep WME updated and maintain a well-organized shipment file system Arrange International Freight Invoice and COO, and gather clearance charges from agents Maintain shipment reports including shipment number, declaration number, product line, agent name, and costs Respond to emails and ensure timely updates to stakeholders Requirements 2–3 years of relevant experience in logistics Strong knowledge of customs laws, port regulations, and coordination with port authorities Proficient in Microsoft Excel Strong customer service skills Excellent communication and analytical skills Team player with adaptability and a proactive mindset Quick thinker with strong problem-solving capabilities Locations: Dubai (TP) Abu Dhabi (Mussafah)