Danish Customer Service Advisor – Your Barcelona Adventure Awaits! 🌞
About this role
🌍 Dreaming of life abroad?
Pack your bags and head to Barcelona – a city full of sunshine, culture, and energy! ☀️🌆
Explore world-famous landmarks like the Sagrada Familia, stroll through colorful streets, and experience the Mediterranean lifestyle — all while growing your career with one of the biggest names in communication! 💬✨
Ready to start a new adventure? 🚀 This could be your next big step!
💼 Your role
As a Customer Service Advisor, you’ll deliver excellent support to customers via phone, chat, and email.
You’ll help with installations, troubleshoot issues, and keep customers happy and connected! 🤝💡
🧠 Your profile
✅ Fluent in Danish (C2)
✅ Proficient in English
✅ Call centre experience 🎧
✅ Communicative & empathetic
✅ Positive, flexible & a true team player 🙌
✅ Strong listener with a service-oriented mindset 💬
✅ Able to handle challenges calmly & professionally 💪
📅 Daily tasks
💳 Block lost/stolen cards & secure customer data
🔐 Verify identities and answer inquiries
⚙️ Handle claims & manage card activations or blocks
📞 Ensure every customer feels supported and protected 🛡️
🎁 Benefits
💰 Paid training
🇪🇸 Free weekly Spanish lessons
🎉 A fun, people-focused work atmosphere
💸 Market-based salary + bonus potential
🍽️ Meal & transport cards + private insurance
🍎 Free fruit & ☕ coffee daily
🎊 4 company outings per year
📈 Growth opportunities within the company
📍 Location
Barcelona, Spain
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