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The Company
We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.
Location: Raunheim, Germany (Headquarters near Frankfurt)
Employment Type: Full-time Internship (September - December)
The role
As a Delivery Agent Intern, you will gain hands-on experience in automotive operations, customer delivery, and logistics while working alongside experienced professionals in a dynamic international environment. You will play a key role in ensuring customers receive their vehicles through a seamless, premium delivery experience, contributing directly to customer satisfaction and brand success.
This internship offers a unique opportunity to develop practical skills in vehicle operations, logistics coordination, customer journey management, and cross-functional collaboration. For high-performing interns, this role may also serve as a pathway to future career opportunities within Zeekr as we continue our expansion across Europe.
This is what you will do:
As a Delivery Agent Intern, you will be responsible for the final and one of the most important stages of the customer journey: vehicle delivery. You will help ensure that deliveries are executed on time, according to defined standards, and with a strong focus on quality, reliability, and customer satisfaction.
Working closely with Sales, Service, Logistics, Operations teams, and external service partners, you will coordinate delivery activities, manage delivery-related information in digital systems, and support customers throughout the handover process.
Support and coordinate the end-to-end vehicle delivery process for assigned customers
Collaborate with internal teams and external service partners to ensure smooth delivery execution
Use CRM and operational systems to schedule, track, and document deliveries
Verify that vehicles are prepared, inspected, and documented according to company standards
Act as a key point of contact for customers throughout the delivery journey
Coordinate vehicle handovers and ensure a premium customer experience at delivery
Resolve delivery-related issues in a professional and solution-oriented manner
Maintain accurate records and delivery documentation
Contribute to the continuous improvement of delivery processes, tools, and operational standards
To be successful in the role you will demonstrate:
Previous experience in automotive logistics, vehicle delivery, customer operations, or a similar environment is an advantage
Strong digital proficiency and confidence working with CRM systems and operational tools
Ability to quickly learn and adapt to new systems and processes
Strong organizational skills and exceptional attention to detail
Calm, professional, and resilient approach in time-sensitive situations
Excellent communication and interpersonal skills
Hands-on mentality with a proactive, problem-solving mindset
Fluent German language skills, both written and spoken
Good command of English
To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.
Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.
Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.