Dental Receptionist
About this role
Position Overview
We are looking for a friendly, organized, and detail-oriented Remote Dental Receptionist to support dental practices virtually. This role serves as the first point of contact for patients, handling scheduling, inquiries, and administrative tasks to ensure a smooth and professional patient experience.
Key Responsibilities
Answer inbound calls, emails, and messages from patients in a timely and professional manner
Schedule, confirm, and reschedule patient appointments
Verify and update patient demographics and insurance information
Provide basic information about services, procedures, and office policies
Manage appointment calendars and optimize scheduling efficiency
Send reminders and follow-ups for upcoming or missed appointments
Assist with insurance verification and patient benefit breakdowns (if needed)
Coordinate with dental staff regarding patient needs and schedule changes
Maintain accurate records in the practice management system
Handle patient concerns with professionalism and empathy
Ensure HIPAA compliance and confidentiality of patient information
Qualifications
At least 1–2 years of experience as a dental receptionist
Strong communication skills in English (verbal and written)
Familiarity with dental workflows and terminology
Experience with dental software (e.g., Dentrix, Eaglesoft, Open Dental, CareStack)
Excellent multitasking and organizational skills
Strong attention to detail and customer service mindset
Ability to work independently in a remote setup
Please note: This job post does not guarantee immediate client onboarding. Once you successfully complete the full recruitment process, your profile will be added to our talent pool for future client placements that match your qualifications and experience.