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Jobs / Customer Service Representative in United States of America
16 days ago
Fooda·16 days ago
16 days ago

Dining Associate

Needham, United States of AmericaEntry · 0-2 years

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About this role

Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food.  It was an immediate hit.  When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born. 

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 120 million meals served and continue to grow rapidly.  Powered by technology and a network of 2500+ restaurants, we feed hungry people at work through a platform of food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Position Description: 

Due to expanding growth, Fooda is hiring a Dining Associate in our Needham market.  

Who You Are:

  • You are comfortable with customers and enjoy customer service $19/hr - $21/hr
  • You are friendly, high energy and comfortable interacting with other people
  • You are comfortable with handling cash and providing accurate change 
  • You are comfortable with technology and running a POS system 
  • Prior food service and cashier experience preferred

What You will be Doing:

  • Build relationships with customers by maintaining a positive cafe environment  
  • Go out of your way to provide a high level of customer service
  • Maintain cleanliness of the space and clean dishes
  • Strong communication skills and being a self-starter are required
  • Know and maintain the Fooda Standards of Service and Sanitation on a daily basis
  • Escalate issues to Director when necessary to keep them informed or help problem solve 

What We’ll Hook You Up With:

  • Competitive wages 
  • Insurance benefits plans - healthcare, dental and vision
  • Paid time off
  • 401k retirement plan with Fooda company match
  • Pre-tax commuter expense benefit
  • Annual stock option grant each summer
  • Long-term opportunities for advancement within Fooda
  • Daily lunch subsidy at your café location
  • A fulfilling, challenging work experience!

Must be authorized to work in the United States on a full-time basis. No recruiters please.

H1B sponsor likely
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