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Jobs / Customer Service Manager in United States of America
1 hour agoBe an early applicant
Jeffersonhealth·1 hour ago
1 hour agoBe an early applicant

Director, Bone Marrow Transplant Program

Philadelphia, United States of AmericaSenior · 10-15 years

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About this role

Job Details

The Director, Bone Marrow Transplant Program provides strategic, operational, and administrative leadership for the Bone Marrow Transplant program. This role is responsible for ensuring the delivery of high-quality, patient-centered care across the continuum of transplant services while maintaining compliance with regulatory and accreditation standards. The Director partners closely with physician leadership, nursing, quality, finance, research, and support services to drive program growth, operational excellence, quality outcomes, financial performance, and patient experience. The Director serves as a key leader in advancing the organization's mission, developing innovative programs.

Job Description

ESSENTIAL FUNCTIONS

  • Provide strategic and operational leadership for the Bone Marrow Transplant and Cellular Therapy Program, including program planning, growth initiatives, and alignment with organizational goals
  • Direct clinical and administrative operations to ensure safe, efficient, high-quality patient care, optimal resource utilization, and achievement of program performance goals.
  • Ensure compliance with regulatory, accreditation, quality, and patient safety standards, including oversight of performance improvement and outcome measurement activities.
  • Lead, develop, and engage program staff through effective recruitment, performance management, workforce planning, and professional development initiatives.
  • Foster collaborative relationships with physicians, researchers, referring providers, and community stakeholders to advance program excellence, research initiatives, and market presence.

 

QUALIFICATIONS

 

Education - Required

  • Master’s Degree in Nursing, Healthcare Administration, Business Administration, Public Health, or related healthcare field required.

 

Experience - Required

  • 5 years progressively responsible healthcare leadership experience. and
  • 5 years years of leadership experience in Bone Marrow Transplant, Cellular Therapy, Hematology/Oncology, or a closely related specialty.

 

Licenses and Certifications - Preferred

  • FACHE - Fellow of the American College of Healthcare Executives - American College of Health Care Executives or
  • NEA-BC - Nurse Executive Advanced Certification-Board Certified - American Nurses Credentialing Center or
  • PMP - Project Management Professional - Project Management Institute

 

VALUES AND HABITS

Put People First​

  • Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
  • Build relationships: Build belonging, empathy, and collaboration.
  • Engage with grace: Assume positive intent and share your perspective thoughtfully.
  • Create moments: Affirm and acknowledge the contributions and efforts of others. ​


Do What's Right​

  • Do What’s Right: Focus on how we work most effectively to get the best results.
  • Prioritize What Matters: Clarify what’s most critical and why.​
  • Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
  • Act with integrity: Behave ethically and honestly in all interactions and business practices.


Pursue Excellence​

  • Pursue Excellence: Focus on learning and growth. ​
  • Look and Listen: Explore new ways of working and stay curious by learning from others.
  • Innovate with Intent: Try new ideas that support organizational priorities.
  • Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University Hospitals, Inc.

Primary Location Address

1015 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here

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