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Jobs / Customer Service Manager in Canada
21 days ago
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RC
Royal Bank of Canada·21 days ago
21 days ago

Director, Global Operations Transformation

Toronto, CanadaFull-timeSenior · 10-15 years

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About this role

Exciting opportunity for a strategic leader to drive the transformation of global operations at RBC Global Asset Management. Lead the modernisation of Trade Order Management and Middle Office platforms, optimise workflows, and deliver measurable business value. Ideal for experienced professionals in investment or trading operations with expertise in Order Management Systems.

Skills

  • order management systems
  • middle office platforms
  • transformation program leadership
  • charles river
  • ai platforms
  • operational automation
  • change management
  • cross-functional team leadership
  • regulatory compliance
  • portfolio management systems
  • vendor management
  • contract negotiation
  • strategic partnership development
  • agile methodologies
  • product management
  • performance management
  • strategic alignment
  • organizational change management
  • eagle accounting
  • simcorp dimension
  • business case development
  • business strategy
  • critical thinking
  • decision making
  • overcoming resistance to change
H1B sponsor likely
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