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Jobs / Customer Service Manager in United States of America
17 days ago
96
968·17 days ago
17 days ago

Director of Alumni & Constituent Relations, Architecture, Arts, & Design

Blacksburg, United States of AmericaHybridSenior · 10-15 years

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About this role

Job Description

The Director of Alumni & Constituent Relations serves as the chief engagement officer in the College of Architecture, Arts, and Design. This position is primarily responsible for providing leadership, stewardship, and guidance for the college’s engagement efforts with alumni, donors, and friends to increase constituent engagement and philanthropic support for the college.

Additionally, the director will collaborate with college and university colleagues to further Virginia Tech’s overall engagement and institutional advancement goals and objectives.

The director is responsible for planning, promoting, executing, and evaluating alumni engagement programs, projects, and events for the college. In collaboration with the college’s Director of Marketing and Communications, the director strategizes and implements targeted alumni communication efforts for the College of Architecture, Arts, and Design.

In collaboration with the Dean, the Assistant Dean for Advancement, and school directors, the Director of Alumni & Constituent Relations provides leadership, stewardship, and logistical support for all college and school advisory boards and committees. This work may include the identification of potential board members; organizing retreats, meetings, and trainings; and guiding communications specific to this constituency with a focus on diversifying membership.

The director will be a key contributor to the college’s fundraising efforts and will actively identify, engage, and cultivate constituents who have the capacity and inclination for philanthropic support.

The Director of Alumni & Constituent Relations reports to the Assistant Dean for Advancement in the College of Architecture, Arts, and Design.

Required Qualifications

Master’s or professional degree in a related field, or a Bachelor’s degree with substantial related experience comparable to an advanced degree.

Demonstrated ability to strategize, implement, and build constituency programs and activities that increase engagement levels.

Evidence of the ability to cultivate positive and productive relationships with people from a range of backgrounds and differing perspectives.

Strong computer skills, including desktop publishing experience and a general knowledge of customer relationship management software.

Evidence of the ability to analyze available data to help strategize best outcomes for engagement efforts.

Preferred Qualifications

Experience in a higher education, independent school, or non-profit environment.

Demonstrated experience in alumni engagement and/or client-relations.

Demonstrated experience cultivating, managing, and training volunteers and developing volunteer leadership.

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

$70,000 - $75,000

Hours per week

40+

Review Date

August 16th, 2026

Additional Information

Safe Driving Record

Regional and national travel required for the purposes of conducting field research, cultivation, solicitation and stewardship, which may include overnights and weekends.

Must have the ability and willingness to travel utilizing standard, commercial, and/or personal modes of transportation.

Ability to work nights and weekends, and participation in college or university programs when possible.

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Advancement HR at advhr@vt.edu during regular business hours at least 10 business days prior to the event.

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