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Jobs / Customer Service Manager in United States of America
7 days ago
Erickson·7 days ago
7 days ago

Director of Food and Beverage

Highlands Ranch, United States of AmericaSenior · 10-15 years

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About this role

Location:

Wind Crest by Erickson Senior Living

Job Description

We are seeking a Director of Food and Beverage to lead our dynamic dining team and oversee operations across eleven uniquely themed restaurants and cafés. The ideal candidate will be a strategic and service-driven leader with a strong background in multi-unit food service management. They will bring a keen eye for food quality and presentation, exceptional hospitality standards, and proven financial acumen. A passion for team training, development, and mentorship is essential, along with the ability to foster a culture of excellence, innovation, and resident satisfaction.

What we offer    

  • A culture of diversity, inclusion, equity, and belonging

  • Medical, dental, and vision plans, including wellness reimbursements and telehealth

  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law

  • 401(k) with 3% company match for team members 18+

  • 30% discount at on-site dining venues and healthy choice meals

  • Significant growth opportunities as we expand across the country

Compensation:

  • Commensurate with experience from $115,000 - $130,000 annually, plus eligibility for annual bonus

How you will make an impact

  • Lead and develop team members through ongoing training, coaching, and mentorship to ensure high operational performance.

  • Manage departmental finances, including budgeting, cost control, and fiscal accountability (meal, labor, and food costs).

  • Ensure compliance with accounting standards and maintain systems for effective cost control.

  • Track performance through monthly operating reports and drive progress toward financial goals.

  • Continuously evaluate operations, programs, training, purchasing, and personnel to maintain excellence.

  • Ensure compliance with all federal, state, and local regulations.

  • Analyze resident satisfaction and implement action plans to enhance the dining experience.

What you will need 

  • Minimum of 7 years restaurant or food service management experience including production, service, sanitation, training and education is required.

  • Serve Safe Certified obtained within 6 months of employment. Additional certifications are required by federal, state, and/or local regulations. 

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Wind Crest is a beautiful 84-acre continuing care retirement community located in Highlands Ranch, Colorado, just minutes from Denver. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Wind Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

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