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Jobs / Customer Service Manager in United States of America
1 hour agoBe an early applicant
Rhahealthservices·1 hour ago
1 hour agoBe an early applicant

Director of Organic Growth

Wilmington, United States of AmericaSenior · 10-15 years

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About this role

We are hiring for:

Director of Organic Growth

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

The Director of Organic Growth is accountable for achieving defined organic census and revenue growth targets across RHAs Intellectual and Developmental Disabilities (IDD) services. This highly visible, market-facing role identifies, develops, and converts growth opportunities by building strategic relationships with referral sources, state agencies, managed care organizations, hospitals, school systems, and community partners.

The Director serves as RHAs growth ambassador, proactively identifying new business opportunities, expanding existing service lines, increasing census, and strengthening RHAs presence in existing and emerging markets.

This position is designed for a highly motivated business development professional who thrives in a performance-driven environment. Compensation is heavily incentive-based and directly tied to measurable growth outcomes.

Salary Range: $65,000-$75,000, plus quarterly incentive

Responsibilities and Duties

  • Develop and maintain an active pipeline of qualified organic growth opportunities sufficient to support established census and revenue targets.
  • Generate and convert new referrals and expand existing referral relationships.
  • Identify and advance opportunities for new homes, new programs, and service expansion.
  • Cultivate and leverage relationships with State agencies, MCOs, and other community partners to generate qualified growth opportunities.
  • Represent RHA throughout the IDD community.
  • Partner with Operations, Admissions, Clinical, and other internal leaders to remove barriers to admission and ensure viable growth opportunities successfully convert to services.

Functional Area outcomes

  • Meet or exceed established census and revenue growth targets.
  • Build and expand relationships that generate qualified referrals and growth opportunities.
  • Success is measured by census growth, new homes opened, referral conversion rate, and geographic expansion.

Knowledge, Skills and Competencies

  • Proven sales/business development success  
  • Networking
  • Market strategy and identifying emerging opportunities
  • Self-motivation and Results-driven
  • Strong Relationship building skills

​Required and Preferred Qualifications

Required Experience

  • A minimum of five (5) years of program development and/or experience in Medicaid, SCHIP, Medicare, or managed health care. 
  • Minimum 2 years experience working with persons with intellectual and/or developmental disabilities required; 1-year experience if paired with Master’s degree.
  • Bachelor’s degree in business, Marketing, Healthcare Administration, Public Administration, or a related field.

Preferred Experience

  • Extensive experience within the intellectual and developmental disability space.
  • Master's Degree

Preferred Certifications: TBD

Preferred Computer Applications/Platforms: Microsoft Office Products

Pre-employment screening:

  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

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