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Jobs / Customer Service Manager in United States of America
16 days ago
96
968·16 days ago
16 days ago

Director of Trust and Estate Administration

Blacksburg, United States of AmericaSenior · 10-15 years

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About this role

Job Description

Reporting to the Assistant Vice President for Gift Planning, the Director of Trust and Estate Administration provides leadership for the administration of the university’s gift planning effort. The Director is responsible for planning, implementing, and managing efforts that provide outstanding customer service to donors funding life income gifts and gifts of complex assets, and that support the efforts of gift planning officers to secure new gifts. Working in close coordination with the Virginia Tech Foundation, the Director is responsible for monitoring the program’s interests in matured estates and trusts, and supporting the Foundation’s efforts to protect its interests in such gifts. The Director will also work with the Foundation to support its efforts to monitor its interests in all life income gifts (including those it does not administer) and in other non-cash gifts, as well its efforts to administer the Virginia Tech Foundation Donor-advised Fund.

The Director must have the ability and willingness for regional and national travel when required, utilizing standard, commercial, and/or personal modes of transportation. Additionally, the ability to work nights and weekends, and participate in college or university programs when possible is required.

Required Qualifications

Master’s or bachelor’s degree with significant related experience. Related experience includes trusts and estate law practice or accounting practice, risk management, wealth management, or charitable gift planning.

Demonstrated capacity to attain sufficient knowledge of legal, estate, tax, financial, and gift planning concepts.

Demonstrated strong communication, organizational, analytical and interpersonal skills.

Demonstrated ability to lead a team within a multifaceted organization requiring collaboration, teamwork, and communication.

Preferred Qualifications

Virginia Tech knowledge or experience in regard to its history, operations, current priorities and alumni.

Demonstrated fundraising or volunteer experience at a large university or other large charitable organization.

Demonstrated significant related experience, which includes trusts and estate law practice or accounting practice, wealth management, or charitable gift planning.

JD degree or a CPA designation.

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

$110,000 to $120,000

Hours per week

40+

Review Date

August 23rd, 2026

Additional Information

Safe driving record.

Uncommon Work Schedule – (Rotating Shifts, Weekend, Nights).

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Advancement Human Resources at advhr@vt.edu during regular business hours at least 10 business days prior to the event.

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