Role Summary Lead the operational strategy and day-to-day execution for the Salesforce platform to ensure reliability, performance, security, and scalable delivery of business value....
Skills
- salesforce platform operations
- platform governance
- incident management
- change management
- release management
- monitoring and observability
- capacity planning
- business continuity
- vendor management
- cost optimization
- sla negotiation
- service level agreement management
- platform roadmap development
- operational metrics benchmarking
- devops
- ci/cd
- data governance
- itil
- agile
- safe
- process improvement
- stakeholder management
- team leadership
- risk management
- cloud infrastructure
- aws certified solutions architect
- microsoft certified: azure solutions architect expert
- itil expert
- process standardization
