Distribution Planner/Scheduler
About this role
At Cleco, we're not just powering lives—we're powering a cleaner, smarter future for Louisiana. With bold investments in innovative energy solutions, we’re transforming how we power our communities: smarter, cleaner, and more sustainable. This is a long-term commitment to our people and our communities because our future—and the future of generations to come—depends on it. If you're ready to make an impact where it matters most, join us at Cleco—where we're Energizing Your Tomorrow.
The Distribution Operations Planner Scheduler is an experienced professional with knowledge of Distribution Operations / Construction principles, practices, concepts, and theories as it relates to the installation, maintenance, repair and troubleshooting of all distribution line and substation equipment.�� Plans and schedules new business, maintenance, trouble shooting and inspection orders, utilizing SAP to effectively balance available personnel and operating reliability. Assists distribution operation personnel by daily scheduling customer related new business and maintenance orders, monitoring work order backlog & work history for equipment and preventive maintenance work statuses. Works with the GIS department to update SAP data associated with the GIS interface as needed to correct issues and problems as they arise. Responsible for the completion of assigned orders, processes or activities in accordance with distribution operations practices. Troubleshoots and corrects errors and incomplete work orders. Identify improvements to maintenance activities and procedures to provide quality service to Cleco’s external and internal customers.
Key Responsibilities
Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, sense of belonging, customer service, and operational excellence.
Coordinates with operations managers/supervisors to assign daily work to field personnel.
Assist field personnel with follow up order creation, data gathering, and data correction.
Research outages to provide risk management details when requested.
Assist with researching meter related orders to resolve billing issues.
Continuously monitors operations orders to make sure they are worked in a timely manner.
Ensure SAP Notifications, with any attached documentation, are reviewed, and, when deemed necessary, converted to work orders.
Ensures the proper WBS is applied to every order and orders TECO’d on a daily basis.
Provide WM and Mobile Data Terminal (MDT) support to field personnel.
Assist during emergencies and storm-related activities with order management and assignment to appropriate field personnel.
Qualifications
Required Education, Skills & Experience
Secondary/High School Diploma
5-7+ years of related experience
Strong knowledge of planning and scheduling maintenance activities utilizing SAP S/4HANA.
Strong planning and project management skills
Willingness and ability to learn new technologies on the job
Demonstrated ability to communicate complex results to technical and non-technical audiences
Proficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial manner
Strong customer focus and employee experience mindset
Licenses and Certifications
Not Required
Key Competencies
BEHAVIORAL
Building Organizational Talent*
Building Partnerships
Leading Teams
Business Acumen
Communication
Courage
Building Self-Insight
Building Talent*
Driving for Results
Energizing the Organization
Driving Execution
Building Trusting Relationships
Driving Innovation
Planning and Organizing
Safety
Establishing Strategic Direction
TECHNICAL
Analytical skills
Compliance
Equipment Utilization
Distribution Operations
Electric System Maintenance Quality
Distribution Resource Management
Distribution Risk Management
May perform other duties as assigned.
Salary dependent on experience, skills, education, and training.