This role provides application development and integration services supporting enterprise Dynamics 365 platforms. Responsibilities include the design, maintenance, development, and enhancement of business applications, executed within a structured systems engineering methodology. Assignments cover the full lifecycle of application releases, updates, and modifications, with a focus on Dynamics 365 and Power Platform implementations.
As a Programmer Analyst, this person will both perform hands-on work and lead a team through project tasks — gathering requirements, planning, analysis, design, testing, implementation, documentation, and ongoing maintenance of Dynamics 365 and Power Platform solutions.
What You'll Do
- Design and document technical architecture solutions spanning multiple platforms, including integration and authentication across systems
- Define, communicate, and manage technical change management (release) processes for Dynamics 365 technology efforts
- Identify risks and issues from a technical perspective
- Perform analysis and requirements gathering with customers
- Prepare detailed written instructions, documentation, and technical reports/presentations
- Resolve complex problems in a timely manner, seeking optimum solutions
- Troubleshoot application issues under pressure in a high-stress environment
- Communicate technical terminology at a level appropriate to the audience
Requirements
Required Skills & Experience
- 5+ years working with Dynamics 365 and Power Platform implementations
- 3+ years in an architect capacity
- 5+ years with Power Platform solutions, particularly Power Automate and Power Pages
- Microsoft Azure platform experience
- 5+ years with Azure DevOps
- 3+ years of data architecture experience
- 5+ years of infrastructure/network and application support
- 5+ years as a technical customer service analyst
- Extensive experience with MS Dynamics, MS Azure, and application support
- Strong API experience
- Excellent written and verbal communication and documentation skills
