As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.
As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.
Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.
Position Summary
We are seeking an experienced and results-driven Partner Manager in the EMEA region to lead the onboarding, enablement, and growth of strategic partners across our ecosystem. This role will be responsible for recruiting, onboarding, and managing relationships with partners including AI providers, Global System Integrators (GSIs), and consultants. The ideal candidate has deep experience in the Customer Experience (CX) industry, partner management, contract negotiation, and cross-functional collaboration.
The Partner Development Manager will play a critical role in expanding our EMEA footprint, accelerating time-to-value for new partnerships, and ensuring successful alignment between partner capabilities and business objectives.
