Our client is in search of a Verifications Specialist who will function as an integral part of their team, responsible for authenticating the employment history, educational background, professional references, and licensure status of job candidates on behalf of their behalf.
Job Responsibilities
- Make outbound calls daily in the performance of education, employment, and reference verifications provided by job applicants on behalf of our clients
- Review and complete verification requests as ordered by our clients
- Determine, through research, the next steps to verify the information
- Answer inbound calls on a multi-line phone system for the Verifications Department
- Conduct internet research to verify education and employment information provided by job candidates
- Email businesses, schools, and professional organizations to verify information given by job applicants on behalf of our clients
- Conduct interviews with professional references to assess a job applicant's previous work history
- Administrative responsibilities related to the Verifications team
What you bring:
- Ability to maintain regular and punctual attendance;
- Encourage a direct and positive relationship between the community and the company;
- Able to thrive in a fast-paced environment;
- Able to quickly learn new software and use systems accurately;
- You are a natural problem solver and are focused on creating solutions;
- You can adapt quickly to a changing environment;
- You work well independently but understand the importance of teamwork;
- Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.
Requirements
- High School Diploma or equivalent required;
- 1+ year(s) experience in an office setting;
- At least 1 year of experience in U.S. Domestic Background Screening;
- Strong phone presence required, with a professional demeanor;
- Working knowledge of G-Suite and Microsoft Office products;
- Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
- Ability to sit for extended periods, ability to be on the phone for extended periods, perform extensive internet, and phone research.
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- Peripherals and Workspace:
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
