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Jobs / Management Consulting Analyst in Germany
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EBay·21 hours ago
21 hours agoBe an early applicant

Exceptions Associate (f/d/m)

Hoppegarten, GermanyFull-timeEntry · 0-2 years

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About this role

We are expanding our team: As an Exceptions Associate, you will resolve customer-related issues using a ticket-based system, supporting the Global Customer Experience and Authenticity Guarantee teams. Ideal candidates bring strong analytical skills and experience in fast-paced environments.

Skills

  • ticket-based issue resolution
  • shipment tracking
  • sla management
  • dispute resolution
  • claims investigation
  • appeals management
  • conflict management
  • data analysis
  • excel
  • process improvement
  • stakeholder communication
  • problem solving
  • system navigation
  • workload management
H1B sponsor likely
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