FBS Customer Care & Sales Support Representative
About this role
Looking to build a career in customer service and sales?
Join one of the largest insurance providers in the U.S. and become part of a growing team.
We're seeking motivated bilingual professionals who can engage customers, qualify leads, and help drive business growth.
Job Functions
- Contact and qualify prospective customers
- Support inbound and outbound sales activities
- Transfer qualified opportunities to licensed specialists
- Provide exceptional customer service on every interaction
- Work across multiple systems while meeting productivity goals
Requirements
- Advanced English and Spanish skills
- At least 1 year of customer service, sales, or call center experience
- Strong interpersonal and relationship-building skills
- Goal-oriented and sales-minded approach
- Ability to thrive in a fast-paced environment
- High School diploma
Preferred:
- Experience providing customer support or sales support within a high-volume, complex environment
- Experience in outbound calling or lead qualification
- Experience in insurance or related field
Benefits
Competitive compensation and benefits package:
1. Competitive salary and performance-based bonus
2. Comprehensive benefits package: Grocery vouchers, restaurant vouchers, SGMM, etc.
3. Dynamic and inclusive work culture within a globally renowned group
4. Private Health Insurance
5. Paid Time Off
6. Training & Development
Note: Benefits differ based on employee level.
Take the next step in your career and apply now!