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Thermo Fisher Scientific·1 month ago
1 month ago

Field Service Manager, Global Service and Support

Gangnam, South KoreaFull-timeMid · 5-10 years

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About this role

Embrace the opportunity to become a Field Service Manager, Global Service and Support, leading a dynamic engineering team across multiple divisions. Drive operational excellence, foster team growth, and enhance customer satisfaction in a global environment. Shape service strategy, manage KPIs, and contribute to business growth with your leadership and expertise.

Skills

  • field service operations
  • service kpi management
  • customer escalation management
  • stakeholder management
  • operational excellence
  • continuous improvement
  • service management systems
  • business strategy execution
  • kpi management
  • customer satisfaction improvement
  • commercial awareness
  • service contract management
  • data-driven decision making
  • analytical skills
  • change leadership
  • business english proficiency
H1B sponsor likely
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