Job Summary
Responsible for providing professional and consistent field services to Customers, Contractors, and Distributors to include end-user training, on-site processor calibrations, and minor repairs for all polyethylene fusion products and procedures.
Essential Duties & Responsibilities:
- Works closely with Regional Sales, Product Managers, and Training Coordinator to ensure all service requests are obtained and properly completed.
- Performs GF processor calibrations, and minor repairs on-site
- Inspects GF tools on-site to verify they are still functioning as intended
- Schedules, delivers and tracks contractor, distributor and end user training sessions consistent with established Georg Fischer Piping Systems protocols ensuring all participants are tested and credentialed.
- Prepares monthly reports outlining the completed training sessions and works with Training Administrator to organize and maintain logs of personnel trained.
- Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel
- Proactively seeks additional sales opportunities while on the job site
- Works with Product Managers to optimize training programs
- Monitors competitive activity and report finding to RSD and affected Product Manager
- Recommends product enhancements or changes based upon market feedback and increase sales potential
- Coordinates activities with Sales Channel representatives (agents, systems integrators, etc)
- Works closely with associates on the sales team covering the site where training will be conducted
- Completes work accurately and on time manage travel in a cost-effective manner
- Other duties as assigned.
Required Skills/Abilities:
- Performs all operations according to prescribed safety principles.
- Ability to work with and preserve confidential information.
- Acts as Company representative at other company locations, or at other companies.
- Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel.
- Presents professional communication skills – verbal, written, e-mails.
Education and Experience:
- 7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing).
- Team leadership or management experience a plus
- Professional presentation skills in varied settings (classroom, construction trailer, hands-on)
- Proficient verbal and written communication skills required, multiple languages a plus.
- Proficient personal computer skills; familiar with Microsoft Office a plus.
- Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required.
- In-depth knowledge of Company products and services offered, preferred
Working Conditions / Physical Requirements:
- Remote position.
- Up to 75% of domestic travel required.
Please submit your application via the ‘Apply’ button.
