Field Service Technician
Lafayette, United States of AmericaMid · 2-5 yearsH1B likely
About this role
UFP Site Built is the leader in designing and manufacturing value-added wood and non-wood products for the construction industry. We offer a wide variety of wood structural components, aluminum decks and rails, and light gauge steel structural components.
Job Title: Field Service Technician
Position Summary
The Repair Crew Member is responsible for performing field-based repairs on wood-framed construction projects, supporting job site operations, and providing excellent service to customers in the field. This role requires hands-on construction skills, problem-solving ability, and a strong commitment to quality and safety. The position also includes handling time-sensitive (“hot shot”) material deliveries and communicating effectively with customers and internal teams.
Key Responsibilities
- Perform on-site repairs for wood-framed structures, including walls, floors, trusses, and other framing components
- Diagnose construction issues and determine appropriate repair solutions in the field
- Complete “hot shot” deliveries of materials, tools, and components to job sites as needed
- Interact professionally with customers, superintendents, and project stakeholders to assess issues and communicate repair plans
- Ensure all repair work meets company quality standards, building codes, and safety requirements
- Document repairs, materials used, and job site conditions accurately
- Coordinate with internal teams (operations, sales, dispatch) to ensure timely resolution of field issues
- Maintain tools, equipment, and work vehicles in safe and operational condition
- Follow all safety policies and procedures, including proper use of PPE
- Assist with general job site support tasks as needed
Qualifications
- Experience in wood-framed construction, carpentry, or related field (preferred)
- Strong understanding of framing methods and construction practices
- Ability to read and interpret construction drawings and plans (preferred)
- Valid driver’s license with clean driving record
- Ability to operate hand tools, power tools, and construction equipment safely
- Strong problem-solving and troubleshooting skills
- Effective communication and customer service skills
- Ability to work independently with minimal supervision
- Willingness to travel locally to job sites as needed
Physical Requirements
- Ability to lift and carry materials up to 75 lbs
- Frequent standing, bending, climbing, and working outdoors in varying weather conditions
- Ability to safely navigate active construction sites
Work Environment
- Primarily field-based at construction job sites
- Fast-paced, hands-on environment with changing priorities
- May require early mornings, extended hours, or occasional weekend work depending on project needs
Preferred Attributes
- Self-motivated and dependable
- Strong attention to detail and craftsmanship
- Team-oriented with a commitment to customer satisfaction
- Adaptable and able to respond quickly to urgent repair needs
Hourly Pay Range: $22.00-28.00 per hour (dependent on experience*)
*pay range may be adjusted depending on cost of living
Bonus/Incentive Pay
Incentive pay may be available for certain job roles and may include piece rate incentives, weekly production bonuses, trip rates, and employee referral bonuses. A discretionary annual bonus based on Company and business unit performance may also be provided.
Benefits currently offered to our employees:
- Medical insurance
- Health savings account with company contribution
- Dental insurance
- Vision insurance
- Basic and voluntary life insurance
- Disability insurance
- 401(k) plan with company match
- Paid vacation and holidays
- Stock purchase program with employee discount
- Educational reimbursement
- Wellness programs and challenges
- Other supplemental benefits
The Company is an Equal Opportunity Employer.