Field Service Technician (NETA 4)

ABOUT US 

At POWERX, we take pride in being the premier provider of comprehensive power services, ensuring that power systems operate efficiently and reliably. Our commitment to quality and excellence is evident in our field services, engineering and consulting expertise, and adherence to certifications and regulations. Safety and performance are at the forefront of our integrated approach. 

We are a people-first company, valuing integrity, respect, and teamwork. Our mission is to empower businesses by optimizing system performance, ensuring safety and compliance, and driving operational excellence with innovative solutions. At POWERX, we offer a dynamic environment where both experienced professionals and newcomers can grow, make an impact, and build a legacy. 

Our vision is to lead the future of power systems with cutting-edge technology, sustainable practices, and a relentless focus on customer success. We are dedicated to expanding our expertise, locations, and services while maintaining our people-first philosophy. Partnering with POWERX means gaining a trusted team of passionate experts committed to delivering value and fostering lasting relationships. Join us in making power work for our clients and the communities we serve! 

OUR POWERX PERKS 

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• Paid Parental Leave
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary:

The Field Service Technician (NETA 4) is a project supervising technician responsible for performing complex investigations, tests, measurements, and evaluations. The role involves recommending corrective actions, interacting with engineers and managers, and testing for de-energized locked out/tagged out equipment. The technician is also responsible for setting up and removing test equipment, understanding hazardous electrical energy procedures, record keeping, safety of others, switching, evaluations, safety grounding, interacting with other skills and operations, writing and reviewing reports, and performing troubleshooting. The technician can work independently.

Supervisory Responsibilities:

• Monitors project progress and assigned NETA field technicians. Responsible for project success from start to finish including the final report.
• Supervises large crews and ensures efficient and safe work practices.

Duties/Responsibilities:

Complex Tests and Measurements

• Perform complex electrical tests and measurements.
• Collect and record data accurately.

Project Management

• Lead and manage projects, ensuring successful execution from start to finish.
• Monitor project progress and supervise NETA field technicians assigned to projects.
• Perform troubleshooting of electrical systems and recommend corrective actions.

Report Writing

• Write and review detailed reports on test results and findings.
• Ensure reports are accurate and submitted in a timely manner.

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities:

• Must have a satisfactory background/MVR check.
• Must pass a pre-employment, post-accident, reasonable suspicion, and/or random drug test.
• Must have reliable transportation and possess a valid driver’s license. 
• Basic understanding of electrical theory.
• Proficiency in Microsoft Office.
• Interpersonal and social skills; strong customer service skills.
• Excellent verbal and written communication.
• Ability to prioritize tasks and attention to detail.

Experience and Education:

• High school diploma/GED required, Bachelor’s degree from an accredited 4-year technical college preferred.
• NETA certification level 4 preferred.
• 10+ years of experience.
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED, Power DB training a plus.

Physical Requirements:

• Ability to travel up to 50% of the time.
• Ability and willingness to work occasional overtime as needed.
• Ability to lift up to 50 pounds. 
• Must wear appropriate and mandated PPE including arc-flash suit, safety glasses, hard hat, respirator, hearing protection, steel-toed boots, etc. 
• Ability to walk, stand, climb, pull, push, sit, and work in a cramped or confined space.
• Potential low exposure to various conditions, including dirt, heat, fumes, smoke, water, noise, vibration, grease, oil, and dust. 

POWERX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.