Food & Beverage Director | Opening Mama Shelter Mexico City

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founder of Club Med), Mama Shelter is a creator of living spaces and a director on a daily basis!

They are atypical places, in which everyone feels at home, places resulting from a mix of influences, freedoms, sensations and emotions.

Each Mama tells the story of the city they are in, and all the influences mix. We offer our guests a cheerful atmosphere and exceptional service at an affordable price.

More than rooms and restaurants, Mama Shelter is a dynamic, a vibration: they are real urban refuges, not only aesthetic and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the guest experience as unforgettable as possible. Our mission: to bring small moments of happiness to people.

Our growth allows us to give our teams great careers by developing internal development and international mobility, and it's not a question of diploma or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Job Description

YOUR MISSION

Our guests and teams are in great hands with you.

As Director of Food & Beverage, you lead the entire F&B operation, including the restaurant, bar, coffee shop, and event/workspace areas.

You are responsible for driving the profitability and performance of each outlet, while working closely with the Executive Chef on menu engineering, pricing strategies, and the overall food & beverage offering.

You recruit, lead, develop, and coordinate the entire Food & Beverage team, ensuring strong operational execution while managing the many responsibilities that come with running a successful F&B operation.

You ensure full compliance with hygiene, food safety, and operational standards at all times.

Above all, you make sure that every guest enjoys a seamless, memorable, and unmistakably Mama experience.

Qualifications

MADE FOR YOU? ONLY IF…

• Leadership comes naturally to you, and you know how to make it effective. Everyone knows that when Mama’s away, the kids may play — but Mama knows she can count on you!
• You have a strong eye for talent and know how to develop people to reach their full potential.
• You are a strong business manager who has mastered cost control, financial analysis, and productivity optimization.
• You know how to sell — without turning into the Wolf of Wall Street.
• You know your numbers and are never afraid to show them. Your PowerPoint presentations and Excel spreadsheets are the envy of everyone around you!
• You know how to bring the Mama experience to suppliers and service partners, building strong, lasting relationships along the way.
• You want to be at the heart of the action with your team, not spending all your time behind a desk.
• You are hands-on and firmly believe that leading by example is one of the keys to success.

YOUR LITTLE EXTRAS

• You’re the Harry to every Ron and Hermione — a natural leader who brings people together.
• You have a genuine passion for food, and your culinary knowledge goes far beyond microwave meals.
• You’re a true people leader who knows how to inspire, engage, and rally a team.

Additional Information

AND NOW YOU KNOW THE TUNE…

First verse: No AI screening at Mama! Every application is personally reviewed, and we take the time to get to know your story.

Second verse: First, you’ll have a phone conversation with our People & Culture team to see if we’re a good match.

Chorus: After the phone interview, we’ll invite you to an online or face-to-face conversation.

Final verse: Of course, you’ll hear back from us within two to three weeks at the latest, whether the answer is ✔️ or ✖️.