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netone

Front Office & Graphic Designer

Lusaka, ZambiaOn-siteFull-timeEntry · 1-3 yearsH1B likely

About this role

Kickstart Your Career with Impact! Are you a dynamic, creative, and organized individual ready to make a mark in both front office operations and graphic design? NetOne IT is seeking a Front Office & Graphic Designer to elevate our brand, engage clients, and ensure a welcoming first impression while producing compelling visual content that supports our marketing initiatives. Key Responsibilities Graphic Design & Marketing Support: Design engaging visual content for digital platforms (social media, email, newsletters, and websites). Create marketing collateral such as brochures, presentations, banners, and promotional materials. Support event branding, including trade shows, customer workshops, and partner engagements. Collaborate with marketing and sales teams to align designs with campaigns and product offerings. Ensure consistent application of NetOne IT’s brand guidelines across all channels. Assist in basic video editing, image retouching, and motion graphics where necessary. Conduct basic research on design trends, competitors, and customer preferences. Front Office & Administrative Support: Greet and assist visitors, clients, and partners with warmth and professionalism. Manage incoming calls, emails, and inquiries, ensuring prompt and courteous responses. Maintain a tidy, organized, and welcoming front office environment. Handle administrative tasks such as scheduling appointments, managing mail, and coordinating office logistics. Support internal teams with meeting arrangements and office coordination. Requirements Qualifications & Skills Diploma or Bachelor’s degree in Graphic Design, Marketing, Communications, or related field. 1–3 years of experience in graphic design, front office, or marketing support, preferably in ICT or B2B sector. Proficiency in graphic design tools (Adobe Creative Suite, Canva, Figma, or similar). Basic understanding of digital marketing platforms is a plus. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Creative mindset with a keen eye for design, branding, and visual storytelling.