General Manager
Huntsville, United States of AmericaMid · 5-10 yearsH1B likely
About this role
The General Manager will oversee operations and tasks performed at respective office to ensure all facets run smoothly and at a profit, make necessary decisions for the office in order to ensure compliance with company and government regulations, and direct the workflow of drivers, packers, and helpers as needed, ensuring a positive experience for the customer through training and a positive work environment for employees
Essential Functions:
- Review financial statements to determine where improvements need to be made
- Meet with associates on a regular basis to communicate expectations and scheduling
- Assign work to subordinates in a manner that is conducive for the office to run at a profitable and efficient manner as well as follow up on assigned tasks
- Intervene as necessary in all facets of the office
- Determine ways to advertise and get leads on potential moves
- Authorize invoices for payment and transmit invoices to corporate office
- Make any personnel decisions as necessary including hiring or recruitment, terminations, evaluations, and disciplinary reports
- Report any significant issues to the Regional Vice President for further action as needed
- Ability to resolve employee conflict
- Communicate/escalate client related issues with move management/operations
- OTR recruiting
- OTR driver liaison
- Source equipment repair services
- Other duties as assigned
Knowledge, Skills and Abilities:
- Knowledge of company systems
- Knowledge of residential, commercial, and military move process
- Ability to problem solve effectively and efficiently
- Ability to take charge frequently
Required Education and Experience:
- Preferred: Bachelor’s degree
- Required: Previous managerial experience
- Required: Previous experience in logistics and transportation
Working Conditions:
- Mostly indoors, working outdoors is sometimes required
- Lifting in excess of 20 lbs is sometimes required
- Lifting in excess of 50 lbs is rarely required
- Saturday work during summer busy season is required and may be occasionally required during non-peak season depending on business needs.