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Purpose of the function
How does the function Transport contribute in TVH?
Transport as part of the P&P and Operations team is a key function to oversee, plan and execute the overall transportation activities globally across multi-site distribution networks and multiple operating regions within TVH.
Accountable for day-to-day operational excellence and execution of local/regional transport activities
Accountable for the optimization, administration, planning and improving of transport set-ups
Responsible to secure continuous improvement of transport processes
Responsible to support operational and digital transformation of transport processes in alignment with the company’s strategy
Responsible to secure day-to-day compliant work according to local customs regulations, health, safety and environment
Accountable to optimize TVH CO2 emission footprint within the scope of transportation
Contributor to great customer experience, cost optimized, with high precision in execution and at the same time affordable transport service
Accountable for international trade compliance, managing global tariff classifications, customs broker performance and tariff refund optimization
Assignments of the job
Responsible for global transport function as part of the P&P and Operations team
Overseeing global traffic plans, costs & providing flexibility to regional teams within the global Transport budget
Accountable for global carrier management and supporting key account negotiations on a global level
Accountable for contract management of selected carriers
Representing TVH values in partnership development with relevant carriers
Accountable for achieving optimized transportation cost levels with alignment on service level expectations from the regional sales leaders/General Managers
As a member of the Operations Management Team, responsible to strategically lead and develop the Transportation agenda and represent Transportation in the relevant cross-functional Steering Commitees and working group meetings.
Accountable for leading, coaching, developing and inspiring a high performing Transportation team including communication, agility, performance culture, competence development and succession planning.
Promoting strong relationship building with regional commercial teams as well as within the P&P and Operations management team.
Accountable for promoting and stimulating entrepreneurial culture, proactive solution and execution orientation and innovation in line with technology development
Competences
Knowledge
Understanding of TVH business model, the strategic landscape and ways of working
Good business understanding, what are the important key performance indicators used to plan, follow up, and steer the business with a cost and customer centric approach
Excellent understanding of how a supply chain operates, ideally with a deeper understanding of warehouse operating processes and impact a fulfilment operation has on customer success
Good knowledge of trends and market intelligence in the area of transportation, is able to apply the knowledge to goals and targets for the team
Good financial competence and understanding of financial impact of transportation on the P&L
Understanding of cultural differences and importance of leading global, diverse teams to meet the goals
Very good knowledge of stakeholder management, identifying and collaborating with relevant stakeholders to make things happen
Motivation
Inspired by TVH culture and values and the opportunity to have a global influence, working with strong regional leadership and focus
Strong customer orientation with focus to optimize end-to-end processes
Strong willingness to influence, lead and wanting to improve the business with a focus on financial and business performance, compliance and customer and co-worker satisfaction
A passion to define and optimize standard operating procedures while at the same time transforming the business processes
Enjoy to work on an operational, tactical approach in day-to-day when needed but willing to focus on more longer-term strategic plans to contribute to the growth of TVH
Leadership and job-specific capabilities
Strong collaborative mind-set, excellent in building relationships within and outside the organization
Good communication and negotiation skills
Ability to lead from facts, data and operational reality and at the same time connecting to a global strategic path of transformation
Excellent end-to-end orientation, understanding impact of the transportation function in a global value chain; helping others to connect the dots
Good knowledge and experience of change management in an operational environment and leading in the unknown
Ability to identify need and drive change within the organization on global level and in a regional matrix set-up
Advanced data collection and analytical capabilities, leveraging complex transport data and trends to guide strategic executive decisions
Ability to apply organization design and development principles to build agile, effective functional teams within a regional matrix structure
Performance Indicators
Accountable for TVH total freight costs (in- and outbound freight) as % of total revenue
Contributing to a balanced freight reclaim % (in alignment with regional sales responsible)
On-time delivery service to customers / On-time in full
Carrier performance measurement
Claims / damage rate per carrier, region
Co2 per shipment
Absolute Co2 transport footprint
Accessorial spend
Mode optimization (air, road, sea cargo)
Validated transport savings vs baseline spent (productivity)
Key previous experiences and proven skills
University degree (Economics, Logistics, Supply Chain Management) or proven at least 10 years performance in warehousing operations, transportation or supply chain management in a leading position
4-6 years working experience in a management position in the field with proven ability to make a difference by positively influencing the business
Proven successful leadership in a bigger preferably global operating business, performance driven and with proven people development in the team
Knowledge of labor, customs and compliance laws and experience with working with third-party relations (unions, carrier etc)
Proven experience and ability to working in a matrix organization
Experience with changing organizations, transformational projects on a bigger scale
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.