Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We are seeking a dedicated Guest Service Associate (GSA) for our Food & Beverage department in Jaipur, India. Join our team and play a crucial role in delivering exceptional dining experiences to our valued guests.
- Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere.
- Take food and beverage orders accurately and efficiently.
- Serve meals and drinks according to established service standards.
- Maintain cleanliness and proper setup of dining areas and side stations.
- Upsell menu items and promote special offers to maximize revenue.
- Process payments and handle cash transactions accurately.
- Address guest inquiries and concerns promptly and professionally.
- Collaborate with kitchen staff to ensure timely and accurate food delivery.
- Adhere to food safety and hygiene standards (HACCP).
- Assist in opening and closing procedures of the restaurant.
Qualifications
- Service-focused personality with a passion for customer satisfaction.
- Strong communication and interpersonal skills.
- Detail-oriented with the ability to multitask in a fast-paced environment.
- Knowledge of food safety and hygiene standards (HACCP).
- Diploma in Tourism / Hospitality Management.
- Minimum 1 year of relevant experience in a similar capacity.
- Excellent reading, writing and verbal proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
Additional Information
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
