Guest Service Associate - F&B Service

1.     Job Role    To increase customer satisfaction by providing efficient and effective billing procedure and cashiering in accordance with the standards of Evolve Back Resorts.

(a) Guest Satisfaction: Meets and exceeds customer expectations by ensuring the excellent service and teamwork.

(b) Service Standard: Provides prompt, courteous service by busing, serving, and        setting tables.

 (c) Upkeep of the area: Monitor and Upkeep all the F&B outlets. Coordinate with housekeeping for maintaining the cleanliness.      

(d) Team Work: Maintains a favorable working relationship with all other company   employees to foster and promote a cooperative and harmonious working climate to achieve the goal.

             (e) Upselling: Increasing the outlet revenue by consistent upselling.

         (f) Communication: Keeps immediate supervisor promptly and fully informed of

             all problems or unusual matters of significance.