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Jobs / Customer Service Manager in Singapore
8 hours agoBe an early applicant
Citi·BFSI·8 hours ago
8 hours agoBe an early applicant

Head of Asia South (Director) - Core Trade (Documentary Trade)

Singapore Singapore, SingaporeFull-timeHybridSenior · 10-15 years

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About this role

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, credit, problem solving and communication to the Network Team.

Shape your career with Citi. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Core Trade Network organization was created and formalized as part of the Citi re-organization and covers a range of Trade Services products, including Letters of Guarantee, Import/Export Letters of Credit, Documentary Collections. The successful candidate will lead and manage the Asia South Network team, responsible for the delivery of product expertise in the region.

This role reports into the Global Core Trade & Productivity Network Head. This role is also expected to work with other Core Trade Network cluster heads, Core Trade pillars and functional partners in order to ensure pipeline management and growth with sales, ensure quality of trade product delivery with Operations and continued high level of client satisfaction.

What you’ll do

This role has direct business responsibility for the Core Trade products in this respective cluster. This role is accountable for managing key stakeholders, setting cluster and regional strategy as part of overall global strategy, driving Core Trade revenues and growth, development of product plans and providing leadership for Core Trade product in the cluster. This role also is responsible for promotion of new and innovative products and corridors, increasing market share and maintaining the competitive position of Citi in the cluster thereby aligning overall business objectives.

As part of the Global Network Management the remit of this role also includes:

  • Drive simplification, global standards, local configuration.
  • Connect the network, corridors; and
  • Active Network management - Benchmark, Proprietary + 3rd party

What we’ll need from you

  • Self-starter with proven ability to deliver stretch goals                                                     
  • Excellent communication and written skills                                                           
  • Superior organizational skills (including self-organizational skills).                                                
  • Superior analytical and credit skills
  • Strong people management & business development skills                                                            
  • Proven ability to cover a large complex geography / region                                            
  • Ability to multi-task and at times work under significant pressure and to demanding deadlines
  • Extensive knowledge of Citigroup credit processes                                            
  • Corporate Finance experience relevant                                                  
  • Extensive knowledge of documentary trade and excellent knowledge of wider trade products, including structured trade products involving large/complex transactions.                     
  • Project management/execution                                                

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model  but also receive a competitive base salary and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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