Head of Collections, UAE
Dubai, United Arab EmiratesOn-siteFull-timeSenior · 10-15 years₹3.5L – ₹4L/yrH1B likely
About this role
About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.
Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
About the Role:
The Head of Collections (UAE) owns the economic performance, compliance posture, and scalability of InDebted’s collections operations in the UAE.
This is a builder-operator role for someone who treats collections as a capital allocation and optimisation problem. You are accountable for turning delinquency into predictable cash outcomes through disciplined execution, data-driven decisioning, and strict compliance in a highly regulated, relationship-sensitive market.
This is not a legacy call-centre leadership role. It is a hands-on operator role with real ownership of outcomes, unit economics, and how results are delivered.
You will design, run, and continuously optimise the UAE collections engine end to end.