Head of Digital Transformation
About this role
Key Responsibilities
Digital Strategy
Develop and implement the organization's digital transformation roadmap aligned with business objectives.
Identify opportunities to leverage emerging technologies, AI, automation, and analytics.
Establish digital governance, standards, and best practices.
Technology & Innovation
Lead implementation of digital platforms and enterprise systems.
Evaluate and introduce AI, robotic process automation (RPA), and workflow automation solutions.
Oversee system integration and digitalisation of manual processes.
Drive innovation by identifying new technologies that improve productivity and service delivery.
Business Process Transformation
Review and redesign business processes using Lean and digital-first principles.
Lead cross-functional transformation projects across operations, HR, finance, procurement, and customer service.
Standardise processes and improve operational efficiency.
Data & Analytics
Develop enterprise dashboards and performance reporting.
Promote data-driven decision-making.
Establish data governance and reporting standards.
Change Management
Lead change management and user adoption initiatives.
Develop communication and training plans for digital projects.
Build a culture of innovation and continuous improvement.
Leadership
Lead and mentor a team of five engineers responsible for application development, systems integration, automation, infrastructure, and data solutions.
Manage external vendors and technology partners.
Collaborate with senior leadership to prioritise digital investments.
Requirements
Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related discipline.
10+ years' experience in digital transformation, IT leadership, consulting, or business transformation.
At least 5 years in a leadership role managing multidisciplinary technology teams.
Experience delivering enterprise-wide digital transformation programmes.
Strong understanding of cloud technologies, cybersecurity, AI, automation, ERP/CRM systems, and data analytics.
Knowledge of Agile, Scrum, Lean, and project management methodologies.
Excellent stakeholder management and communication skills.
Staff Benefits:
• Annual Leave, Birthday Leave , Family Care Leave
• AWS , Performance Bonus and monthly Incentives
• Benefits for medical, dental care, personal development, education support and more