Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
Key Responsibilities
Business Performance & Sales Delivery
- Drive achievement of all assigned business KPIs including Prepaid, Postpaid, Home Connectivity, Device, Revenue and Channel Productivity targets.
- Develop and execute state-level sales and recovery plans to deliver business outcomes.
- Identify growth opportunities and implement initiatives to accelerate customer acquisition and market penetration.
- Monitor business performance trends and implement corrective actions where required.
- Drive sustainable growth while maintaining a healthy quality-of-sale environment.
Channel Management & Dealer Development
- Manage and strengthen relationships with distributors, dealers and channel partners.
- Improve dealer productivity, channel activation and market coverage.
- Identify white space opportunities and lead dealer expansion initiatives.
- Ensure consistent execution of commercial programs, campaigns and promotions.
- Drive channel compliance and governance standards across all territories.
Leadership & People Management
- Lead, coach and develop Account Managers and field sales teams.
- Establish a high-performance culture focused on accountability, execution and ownership.
- Conduct regular business reviews, coaching sessions and performance interventions.
- Build succession pipelines and develop talent within the sales organisation.
- Foster cross-functional collaboration to achieve regional and company objectives.
Market Execution & Customer Growth
- Maintain strong market presence through regular dealer engagement and field visits.
- Assess competitive activities and develop market response strategies.
- Drive customer acquisition initiatives and improve conversion effectiveness.
- Ensure effective deployment of sales resources across territories.
- Support execution of strategic projects and commercial initiatives.
Governance & Operational Excellence
- Ensure compliance with company policies, channel governance and regulatory requirements.
- Maintain accuracy and integrity of business reporting and sales data.
- Drive disciplined execution of sales operating rhythms, reviews and action tracking.
- Escalate business risks proactively and recommend mitigation plans.
- Work closely with Regional Leadership, Commercial, Marketing and HQ stakeholders to support business priorities.
Key Success Measures
The successful candidate will be evaluated based on:
Business Performance
- Prepaid Achievement
- Postpaid Achievement
- Home Connectivity Achievement
- Revenue Growth
- Gross Add Performance
- Dealer Productivity
Channel Effectiveness
- Active Dealer Growth
- Dealer Performance Improvement
- Market Coverage Expansion
- Channel Compliance
Leadership Effectiveness
- Team Performance
- Coaching & Development
- Stakeholder Management
- Execution Discipline
- Ownership & Accountability
Preferred Experience
- Minimum 8-10 years of sales, distribution or channel management experience.
- Minimum 3-5 years in a people leadership role.
- Telecommunications, FMCG, Consumer Electronics or Distribution industry experience preferred.
- Proven track record in managing distributors, dealers and indirect sales channels.
- Demonstrated experience in driving business turnaround and performance recovery.
Preferred Competencies
- Strategic Thinking
- Commercial Acumen
- Channel Development
- Distributor Management
- People Leadership
- Stakeholder Management
- Market Execution Excellence
- Data-Driven Decision Making
- Problem Solving
- Results Orientation
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
