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Allianz·3 days ago
3 days ago

Helpdesk Expert

Sofia, BulgariaFull-timeHybridMid · 2-5 years

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About this role

We are looking for a Helpdesk Expert to monitor and resolve IT support tickets, provide technical assistance, and support users across multiple platforms. Join our team to deliver high-quality IT services, collaborate with colleagues, and contribute to a dynamic, hybrid work environment.

Skills

  • it support
  • helpdesk
  • ticketing systems
  • windows os
  • macos
  • linux
  • ios
  • itil
  • problem-solving
  • android
  • networking basics
  • analytical thinking
  • microsoft 365
  • ip addressing
  • task prioritization
  • active directory
  • dns
  • interpersonal skills
  • mdm devices
  • dhcp
  • vpn
  • wi-fi troubleshooting
  • remote support tools
  • teamviewer
  • rdp
  • printers troubleshooting
  • voip phones troubleshooting
  • user onboarding
  • account setup
  • access management
H1B sponsor likely
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