Mt. Pleasant, United States of AmericaMid · 2-5 years
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About this role
We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible.
We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.
Host Job Summary
Welcome guests and deliver awesome guest service in a courteous and timely manner.
Host Responsibilities
Greet and seat customers immediately (within 1 minute) in a systematic fashion.
Answer phone.
Run a wait list.
Take "to go" orders and perform correct money transactions up to twenty times in the course of a scheduled shift.
Project a positive image at all time.
Assist other FOH & BOH staff members, etc. as needed.
Observe customers and responds to additional requests/complaints etc.
Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, hours of operation etc.
Other functions assigned by management (i.e. take out linen, trash, stocking, checking restrooms, bus tubs, refill ice and wash glassware.)
Host Qualifications
Excellent Guest service skills required
Ability to work in a fast paced environment
Team oriented, adaptable, dependable, and strong work ethic
Ability to communicate effectively with Guests and team members
