Company Description
Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program, bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
Job Description
- £12.71 per hour
- 20 hours per week - 11am - 2:30pm. 5 days a week, including weekend work
- Ensuring all hotel communal areas are cleaned and tidied to a high standard, including vacuuming, polishing and dusting
- Ensuring bedrooms and bathrooms are cleaned to a high standard, including refreshing linen and towels, vacuuming and polishing
- Restocking guest room supplies, including linen, amenities and collaterals
- Engaging with guests where required
- Reporting any maintenance issues to Housekeeping manager
Qualifications
- Cleaning rooms can be very physically demanding but you will receive full training and be surrounded by a supportive team
Additional Information
- An additional share of the service charge and tips every month
- 28-days holiday including bank holidays (pro rata)
- An additional paid day off on your birthday
- Complimentary stay at the castle after 3 months probation period successfully passed
- Training programs via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Career development programmes
- Uniform and meals provided whilst on duty and free parking
