HR Officer – Talent & Performance

Job Title: HR Officer – Talent & Performance Location: Lusaka, Zambia Reporting To: Human Capital Business Partner Job Purpose: To support the organization’s strategic objectives by overseeing talent acquisition and performance management processes, ensuring the organization attracts, develops, and retains high-quality talent while promoting a performance-driven and engaged workforce. Key Responsibilities: Oversee recruitment and talent acquisition, including identifying staffing gaps, coordinating job postings, screening candidates, supporting interviews, and onboarding. Partner with line managers to understand workforce needs and provide guidance on hiring decisions. Manage and track performance management processes, including KPI setting, appraisals, performance reviews, and monitoring PIPs. Identify performance gaps, analyse trends, and recommend interventions such as coaching, training, or development programs. Support talent development initiatives, succession planning, and high-potential employee programs. Support employee engagement and recognition initiatives to strengthen organizational culture and retention. Prepare and analyse recruitment, performance, and talent reports for management decision-making. Provide HR advisory support to managers on talent acquisition, performance management, and policy matters. Oversee HR administrative tasks related to recruitment and performance processes as needed. Qualifications & Experience: Degree in Human Resources, Business Administration, or related field. Minimum 2–5 years’ experience in talent acquisition and performance management. Knowledge of performance management frameworks, talent development, and recruitment practices. Knowledge of Zambian labour laws and HR best practices. Paid membership of ZIHRM. Skills & Attributes: Strong analytical, leadership, and coordination skills. Ability to influence and partner effectively with managers at all levels. Excellent reporting, presentation, and communication skills. High level of professionalism, discretion, and confidentiality. Proactive and able to balance HR responsibilities.