Instructional Designer
About this role
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
A SNAPSHOT OF YOUR ROLE
We are seeking a creative and detail-oriented Instructional Designer to develop engaging e-Learning content and multimedia learning experiences. The ideal candidate has strong writing skills, a solid understanding of instructional design principles, and hands-on experience creating digital learning materials, including videos and interactive modules.
KEY RESPONSIBILITIES
Design, develop, and implement e-Learning courses and training materials based on learning objectives
Create storyboards and visual concepts for e-Learning modules and videos
Develop interactive learning experiences using authoring tools and multimedia elements
Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy
Edit and produce instructional videos, presentations, and other digital assets
Apply instructional design models (e.g., ADDIE) and adult learning principles
Review and revise content based on feedback and performance metrics
Ensure all materials meet quality standards and are aligned with organizational goals
A BIT ABOUT YOU
Proven experience as an Instructional Designer, e-Learning Developer, or similar role
Strong video design, editing, and multimedia production skills
Proficiency in Microsoft Office (Word, PowerPoint, Excel)
Experience using Canva for visual content creation
Hands-on experience with Articulate 360 (Storyline/Rise)
Knowledge of e-Learning design best practices and instructional design methodologies
Strong attention to detail and organizational skills
Ability to manage multiple projects and meet deadlines
Join the A-Team and experience the A-Life!