We are seeking an Intake Specialist to serve as the first point of contact for potential clients, ensuring a professional and welcoming experience.
Key Responsibilities
- Client Intake: Answer calls and gather initial case information.
- Screening: Evaluate potential cases based on firm criteria.
- Scheduling: Coordinate consultations with attorneys.
- Data Entry: Maintain accurate client records in the system.
Qualifications
- Experience: Customer service or call center experience preferred.
Skills
- Strong communication and interpersonal skills.
- Ability to handle high call volume.
Attributes
- Professional, organized, and empathetic.
Compensation
$50,000 – $65,000 depending on experience
