IS Operations Administrator
About this role
Cost Center
921 Information SystemsScheduled Weekly Hours
40Work Shift
Shift & Status
Who Are We?
We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.
Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.
We are passionate about serving and are honored to be a part of this incredible work.
Information Services Operations Administrator
Grand Rapids, MI
We are seeking a highly organized and detail‑oriented Information Services Operations Administrator to support the day‑to‑day operations of the Information Services department. This role provides administrative, procurement, project coordination, reporting, and executive support while partnering with multiple technical teams to ensure efficient department operations and exceptional internal customer service.
Company Benefits:
• Medical, Vision, Dental, and Wellness Plans
• Competitive Front-Loaded PTO Packages
• 403(b) Retirement Savings Plan
• Loan Forgiveness/Tuition Reimbursement (For Eligible Positions)
Information Services Operations Administrator Key Responsibilities:
• Coordinate department operations, including procurement, asset tracking, reporting, and office administration
• Manage purchasing activities, vendor relationships, and inventory of IT equipment and end‑user devices
• Assist with department and project budget tracking, reporting, and financial administration
• Coordinate and support cross‑functional projects, including schedules, meetings, status updates, and task management
• Support Information Services teams with administrative, technical, and operational activities as needed
• Provide executive and administrative support to IS leadership
• Prepare reports, presentations, correspondence, and other departmental communications
• Identify opportunities for process improvement and support continuous improvement initiatives
• Maintain required training and programmatic competencies
• Perform other duties as assigned
Information Services Operations Administrator Qualifications:
• Associate Degree, certificate, or equivalent related experience required
• Experience in Information Technology, project coordination, administration, or a related field preferred
• Experience in a healthcare environment preferred
• Strong Microsoft Office and Microsoft 365 skills
• Excellent organizational, time management, and project coordination abilities
• Strong customer service, communication, and relationship‑building skills
• Ability to manage multiple priorities, solve problems, and work independently in a team environment
• Ability to learn technical systems, applications, and processes quickly
• Valid Michigan driver's license may be required
Information Services Operations Administrator Additional Details:
• Pay based on education and experience
• Exempt position
• Office‑based role supporting Information Services operations
• Collaborative, team‑oriented work environment
• Competitive benefits package
Pre‑Employment Requirements
Employment is contingent upon successful completion of a background check, education verification, and drug screen.
Equal Opportunity Employer
Pine Rest is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace.