IT Engineer

Join Our Team as an IT Engineer at Johnson Electric!

Location: Zacatecas, MX (Onsite / Plant‑Based)
Vacancy Type: Existing Position
On‑Call: Required (rotation)

As our next IT Engineer you will be responsible for providing hands-on technical support and maintenance of IT infrastructure within an automotive manufacturing environment. This includes supporting end-user devices, managing network and server hardware, and ensuring the reliability and security of IT systems. The role requires strong troubleshooting skills, a proactive mindset, and the ability to work effectively in a fast-paced, on-site setting.

Why You’ll Love Working Here

• Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
• Strong Leadership: Work under experienced and visionary leaders who guide the company towards success.
• Innovation Hubs: Access to state-of-the-art facilities and innovation hubs that foster creativity and development.
• Employee Empowerment: A culture that empowers employees to take initiative and make impactful decisions.
• Diverse Projects: Work on a variety of projects across different industries, gaining broad experience.

What You’ll Be Doing

• Provide first- and second-level support for hardware, software, and network issues across the manufacturing facility.
• Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
• Support infrastructure components including servers, switches, routers, and wireless access points.
• Monitor system performance and respond to alerts and incidents in a timely manner.
• Assist with patch management, backups, and system updates.
• Maintain accurate documentation of IT assets, configurations, and support activities.
• Collaborate with corporate IT teams on infrastructure projects and system rollouts.
• Ensure compliance with cybersecurity policies and procedures.
• Provide technical guidance and training to end-users.
• Participate in on-call rotation and provide after-hours support as needed.
• Other duties as assigned.

What We’re Looking For

• Associate degree in Information Technology, Computer Science, or related field; equivalent experience may be considered.
• Bachelor’s Degree preferred.
• 2+ years of experience in IT support or infrastructure operations, preferably in a manufacturing environment.
• Proficiency in Windows OS, Microsoft Office Suite, and basic networking concepts.
• Experience with Active Directory, DNS, DHCP, and remote desktop tools.
• Familiarity with IT ticketing systems and ITIL practices.
• Strong problem-solving and communication skills.
• Ability to work independently and manage multiple priorities.
• Industry certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are a plus.

Bonus Points If You Have

• Industry certifications such as CompTIA A+, Network+, Microsoft, or Cisco
• Experience with CMDB or IT asset management tools
• Exposure to cybersecurity or compliance‑driven IT environments

Physical & Work Environment Requirements

• Ability to lift and carry up to 40 lbs
• Frequent walking, standing, bending, and equipment handling
• Manual dexterity for working with cables, tools, and small components
• Comfortable working in manufacturing plants, including production areas and server rooms

Safety Requirements

• Compliance with all company safety and cybersecurity policies
• Use of appropriate PPE when working in production or technical areas
• Participation in safety training and prompt reporting of hazards or incidents

How to Apply

Apply online at www.johnsonelectric.com — We can’t wait to meet you!

Come join our global, inclusive & diverse team

Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.