JOB SUMMARY
IT Project Manager coordinates IT initiatives to support consistent planning, execution, visibility, and accountability across the IT organization. Working with IT leaders, project owners, team members, vendors, and business stakeholders, this role maintains project plans, tracks progress and risks, supports portfolio reporting, and helps promote project management standards and best practices.
Approximately 80% of the role is focused on IT project management, portfolio coordination, governance, and delivery support. Approximately 20% supports IT operational administration, including purchasing, vendor coordination, contract lifecycle management (CLM), expense tracking, invoice review, and accounts payable coordination.
ESSENTIAL JOB FUNCTIONS
- Develop and maintain project plans for assigned IT initiatives, including scope, timelines, milestones, deliverables, dependencies, resources, risks, and communications.
- Coordinate assigned projects throughout the project lifecycle, tracking progress and supporting timely completion of project objectives and deliverables.
- Gather, maintain, and communicate project status, priorities, risks, issues, dependencies, and milestones to IT leaders and key stakeholders.
- Partner with project owners, IT team members, vendors, and business stakeholders to maintain accurate project information and alignment on priorities, timelines, and deliverables.
- Maintain IT project and portfolio reporting, dashboards, status summaries, and other leadership communications.
- Support project intake, prioritization, resource coordination, and planning across multiple concurrent IT initiatives.
- Identify and track project risks, issues, and dependencies; coordinate follow-up activities and escalate concerns as appropriate to support project delivery.
- Maintain and promote project management standards, templates, documentation, governance processes, and best practices across the IT organization.
- Coordinate IT operational administration, including hardware and software ordering, vendor purchases and renewals, contract lifecycle management, expense tracking, invoice review, budget visibility, and accounts payable support.
This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
LEADERSHIP COMPETENCY MODEL
This role requires the demonstration of the following competencies:
Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of project management principles, project lifecycle methodologies, portfolio management practices, and project governance.
- Ability to develop and maintain project plans, timelines, milestones, deliverables, risks, dependencies, and supporting documentation.
- Skill in tracking, organizing, and communicating project status, priorities, risks, and progress across multiple concurrent initiatives.
- Ability to communicate clearly and professionally with IT leadership, technical teams, business stakeholders, and external vendors.
- Ability to manage competing priorities, maintain attention to detail, drive follow-up, and support accountability across project teams.
- Knowledge of IT purchasing, vendor management, contract lifecycle management (CLM), expense tracking, invoice processing, and accounts payable coordination..
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
PLANNED BUSINESS TRAVEL
- This job requires planned business travel at 10%
EDUCATION AND EXPERIENCE
- High school diploma or equivalent required. Associate or bachelor's degree in Business, Information Technology, Project Management, or a related field preferred.
- Two or more years of experience in project management, project coordination, PMO, portfolio management, IT operations, or a related area preferred.
- Experience supporting project plans, project intake, status reporting, resource coordination, portfolio reporting, or other project management activities preferred.
- Experience developing project status reports, dashboards, portfolio summaries, or leadership communications preferred.
- Experience working with project management standards, templates, governance processes, or best practices preferred.
- Experience supporting IT purchasing, vendor management, contract lifecycle management (CLM), expense tracking, invoice processing, or accounts payable activities preferred.
- Experience working in a growing or evolving IT environment where processes and operating practices are being developed or standardized preferred.
EEO STATEMENT
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.
