- Gather and document business requirements for ordering and payment systems.
- Analyze existing processes and identify opportunities for improvement.
- Collaborate with developers to ensure accurate implementation of requirements.
- Support system testing, validation, and troubleshooting activities.
- Business Operational Support
- Maintain documentation
- Act as a liaison between business users and technical teams to ensure alignment.
Qualifications and Skills
Basic Qualifications
- Students with Bachelor’s degree, in Business Administration or MIS or Computer Science/Information Technology or equivalent
- Self-starter - Ability to work independently and in a team environment.
- Self-motivated, adaptable, must be proactive and be able to deal with ambiguity.
- Strong analytical and logical problem-solving skills.
- Strong organizational and project management skills.
- Demonstrate leadership and influence skills including strategizing and driving change across multiple group and departments.
- Strong written and verbal communication skills including the ability to illustrate complex business and technical ideas and communicate findings and recommendation to all level of management and working level resources.
- Excellent communication skills especially in English– both written and verbal with the ability to communicate and work with Global team.
- Ability to identify/analyse problems, design solutions, write a design document for IT counterpart to develop the solutions.
- Ability to drive continuous improvement, produce cross-functional integrated operational process and drive processes to execution.
- Experiences with Oracle ERP eBusiness suite applications will be added advantage, but not essential.
Preferred Qualifications
- Experience with PL SQL, Oracle ERP system is a plus
