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This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
The Accounting and Query Resolution Analyst that holds this position will be responsible mainly for Queries Management received from our internal and external customers until resolve them properly. The queries will be related to invoice processing, payments, customer service, and additional activities as required, the process will be focused on Americas Region.
Our products and therapies touch the lives of millions of people around the world every day, which is why we are focused on transformative innovations that bring smarter, more personalized care to all of us. For 90 years and counting, we have been at the critical intersection where the ideas that save and sustain lives meet the providers who make it all happen. And now, we are determined to realize our boldest opportunities to transform global healthcare for years to come.
Work with GBS Centers personnel and key stakeholders to address and resolve queries received from internal and external customers focused on solve the issues on a timely manner aligned with our main KPI’s.
Identify and present root causes analysis in regards queries received.
Educate internal customers and suppliers on the use of self-service solutions, where appropriate.
Investigate and resolve technical issues with ERPs such as JDE, GME, Coupa and Kyriba.
Resolve any interface issue and / or address it correctly and timely to the proper team / person.
Identify and present solutions for continuous process improvement.
Comply with Corporate Policies.
Perform other duties and responsibilities as required by management.
Ensure the understanding of audit processes held by the country entities and the implications of those.
Have a sense of urgency and inform in a timely manner to the supervisor of any potential issue that might impact the operation.
Advanced university career in Business Administration or Public Accounting, or technical degree completed
6-12 months experience in similar positions
English B1 or higher
Intermediate knowledge in Excel
Good written and oral communication skills
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
