Key Account Manager – College Advisory Program
Bhopal, IndiaFull-timeMid · 3-5 years
About this role
Location: Bhopal
Department: College Advisory Program
Experience: 3–5 years
Employment Type: Full-time
About Toprankers
Toprankers is a leading edtech platform focused on career preparation for premier entrance exams such as CLAT, IPMAT, CUET, Judiciary, and more. With a strong offline and online presence, we are expanding our College Advisory Program, aimed at helping students make informed decisions about college admissions and career pathways.
Role Overview
The Key Account Manager (KAM) will be responsible for managing high-value student accounts enrolled in the College Advisory Program. The role involves end-to-end ownership of student success, ensuring seamless advisory, engagement, application support, and conversion outcomes.
This is a high-impact, relationship-driven role, requiring strong counseling ability, stakeholder management, and outcome orientation.
Key Responsibilities
1. Student Account Management
Act as the single point of contact for assigned premium students and parents
Build strong, trust-based relationships and ensure high engagement levels
Track student journey from onboarding to final college admission
2. Advisory & Counseling
Guide students on college selection, application strategy, and timelines
Support in profile building, extracurricular planning, and positioning
Provide personalized recommendations based on student aspirations and performance
3. Application & Process Management
Ensure timely completion of applications across domestic/international colleges
Coordinate SOPs, essays, LORs, and documentation with internal teams
Maintain high accuracy and compliance in application submissions
4. Outcome Ownership
Drive admission success rates and student satisfaction
Monitor KPIs such as conversion rates, offer quality, and turnaround times
Proactively intervene in at-risk cases
5. Cross-functional Coordination
Collaborate with academic teams, counselors, content teams, and operations
Align internal stakeholders to deliver a seamless student experience
6. CRM & Reporting
Maintain detailed records of student interactions and progress in CRM
Share periodic reports on pipeline, student status, and outcomes
Candidates must have prior experience in onboarding colleges/universities and should possess an existing network of institutional contacts, enabling quicker onboarding and relationship building.
Key Requirements
Experience & Background
3–5 years of experience in:
Edtech / admissions consulting / study abroad / counseling OR
Relationship management / key account management in a service industry
Prior experience in student counseling or academic advisory is highly preferred
Skills & Competencies
Strong communication and interpersonal skills (students + parents)
High ownership and result-oriented mindset
Ability to manage multiple high-value accounts simultaneously
Strong organizational and follow-up skills
Comfort with CRM tools and data tracking
Compensation
Competitive fixed salary + performance-linked incentives
Opportunity to work in a fast-growing, high-impact vertical
Why Join Us
Be part of a high-growth strategic vertical (College Advisory)
Work closely with leadership and influence student outcomes at scale
Strong learning curve in admissions consulting and student lifecycle management