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Top skills:
-Business Analysis
-Process Improvement
-Reporting
Schedule: Fully onsite
KEY RESPONSIBILITES/REQUIREMENTS:
The Business Analyst will be responsible for collecting, analyzing, and interpreting data to provide actionable insights, ensuring procedural adherence and supporting risk management activities. The role involves generating detailed reports, conducting risk assessments, escalation management and working closely with stakeholders to align on goals and initiatives. The candidate must demonstrate excellent problem-solving skills, attention to detail, and the ability to manage multiple projects in a dynamic, fast-paced environment.
Key Responsibilities
• Data Analysis: Collect, analyze, and interpret product safety data (both qualitative and quantitative) to identify trends, risks assessments, and areas for improvement.
• Process Improvement: Collaborate with teams to develop and implement process improvements.
• Reporting: Prepare detailed reports and presentations for internal stakeholders, highlighting key findings, recommendations, and action plans. Develop and maintain dashboards, reports, and visualizations to communicate key findings and insights to stakeholders. Case summary maintenance and reporting also required on high profile matters.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure alignment on product safety goals and initiatives.
• Data Collection: Gather, clean, and analyze product safety data from various sources to identify trends, risks, and areas for improvement.
• Escalation Management: Assign and oversee escalations from specific high-risk channels while conducting thorough review of past history for process adherence.
• Risk Assessment: Conduct risk assessments and root cause analyses for product safety incidents to prevent reoccurrence.
• Project Management: Manage various ongoing and ad-hoc projects
Qualifications
• Bachelor's degree in Business Administration or a related field.
• 3+ years of experience in business analysis, product safety, or a related field.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and business intelligence platforms.
• Excellent problem-solving and critical-thinking skills.
• Strong communication and interpersonal skills with the ability to collaborate across teams.
• Attention to detail and ability to manage multiple projects simultaneously.
• Bilingual English and Korean highly preferred
• Regulatory familiarity not required but a plus
Skills of a Business Analyst:
• Analytical Thinking: Ability to analyze data, identify trends, and provide actionable insights.
• Problem-Solving: Strong critical-thinking skills to address challenges and develop solutions.
• Data Analysis Tools: Proficiency in tools like Excel, SQL and business intelligence platforms such as Tableau or Power BI
• Communication: Excellent verbal and written communication skills to effectively engage with stakeholders.
• Attention to Detail: Keen eye for detail to ensure accuracy in data analysis and reporting.
• Stakeholder Collaboration: Ability to work with cross-functional teams and align on goals and initiatives.
• Process Improvement: Experience in developing and implementing data-driven process improvements.
• Project Management: Ability to manage multiple projects, meet deadlines, and drive tasks to resolution.
• Initiative and Ownership: Takes ownership of tasks, demonstrates a "can-do" attitude, and shows initiative.
• Adaptability and Initiative: Self-motivated, self-organized, and results-oriented with the ability to work independently.
We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.
