KYC Remediation Officer (3 Month Contract)

The KYC Remediation administrator will assist with converting historical customer onboarding records currently stored as physical documents in boxes into properly indexed electronic records under the relevant customer profiles in the Bank’s KYC compliance system.

Requirements

Main Responsibilities:

• Retrieving physical customer files from the designated storage area.
• Sorting documents according to the approved KYC document categories.
• Scanning documents that are not already available electronically.
• Checking that scanned documents are clear, complete and legible. • Searching for the correct customer profile using approved customer identifiers.
• Uploading documents to the Bank’s KYC compliance system.
• Applying the correct document type, description and indexing information.
• Recording successfully processed, rejected, duplicated or incomplete files in a remediation tracker.
• Referring missing, unclear, expired or inconsistent documents to authorised KYC officers.
• Returning physical documents to the designated storage or archiving area.
• Maintaining the confidentiality and security of all customer information.

Academic Knowledge:

• Grade 12 (Matric) or equivalent qualification is required

All appointments will be made in line with Access Bank’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals living with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.