Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
How will you make an impact?
As part of our global team, what you do contributes directly to our mission; enabling our customers to make the world healthier, cleaner and safer.
What will you do?
Under direction of the Logistics Team Leader across EMEA as part of the Center of Excellence, working with internal and external clients and couriers to ensure clinical trial products are delivered fit for purpose, on time and with seamless executions for the customer, at the right cost.
Responsibilities:
- Import Process – review documents and provide clearance instructions to customs for all incoming shipments
- Export process – raising required documents for all exports
- Accurately entering shipment details to courier ERP to ensure seamless collection and delivery
- Ensure all relevant order related paperwork is filed in accordance with regulatory and study requirements to maintain Authorised Economic Operator (AEO) status
- Pro-actively handle internal and external client enquiries and issues
- Tracking pro-forma invoices for approval with clients and couriers and arranging shipping following up regularly to meet SLAs
- Applications for Certificate of Origin with Local Chamber of Commerce
- Raise Controlled Drug License applications and review for approval with the appointed Government Ministerial Department
- Day to day interaction with couriers to arrange shipments and source best shipping options
- Interaction with all relevant internal departments to ensure the timely completion of order associated activities
- Participation in cross functional business process improvement activities as required
- Providing cross training of other staff upon request from the line manager
- Applies Good Manufacturing Principles in all areas of responsibility
- Delivery of Logistics RFT and OTIF metrics
- Undertake ad hoc duties as directed and agreed by Logistics Manager
Education:
Minimum Requirements/Qualifications:
- GCSE or equivalent in relevant subjects
Preferred Qualifications/Experience:
- Worked within a GMP environment.
- Worked within an operational environment.
- Proficient use of electronic and automated equipment.
- Microsoft Excel & Ms Word experience.
- Ability to plan and organize effectively.
- Clearly and effectively communicate.
- Written & numerical skills.
- General admin duties; Filing, photocopy, office housekeeping.
- Demonstrates and ability to guide and mentor effectively.
- A high level of accuracy with attention to detail
- Ensures training needs are met in a training environment
How will you get here?
- Confirmed self-starter able to work well within a team as well as independently.
- Ability to collaborate and work within cross functional teams to deliver against critical project timelines in line with business need.
- Demonstrate behaviours in line with the Thermo Fisher Core Competencies and 4i Values.
- Strong interpersonal, communication and numerical skills (verbal and written).
- Appreciates and respects diversity, cultures, and norms.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
This job description is intended to describe the general nature and level of work assigned to individual filling this position. This is not intended to be an exhaustive list of all responsibilities, duties or skills required. This job description is subject to change as the needs and requirements of the
department and business change.
