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What success looks like in this role:
High-Level Description:
Provide leadership and subject matter expertise for M365 and core services such as printing, DHCP/DNS, AD, PKI and messaging (Exchange/M365 Messaging services) with solid working knowledge across SharePoint Online, OneDrive, Teams and core Microsoft 365 services. Own the design and steady-state operation of reliable, secure messaging and collaboration services; guide governance and adoption; and collaborate with project and operations teams to deliver business outcomes.
Responsibilities and Accountabilities:
Support SharePoint Online and OneDrive information management and access controls at a working level.
Administer core Teams policies and collaborate on lifecycle and governance.
Promote good practices that enable productivity and data protection.
Identity & Access (AD/Entra ID) – in support of Microsoft workloads
Apply foundational hybrid identity, authentication and access controls to enable secure collaboration.
Align client and policy configuration to support Outlook/Office/M365 applications.
Messaging
Oversee enterprise messaging services across Exchange Online, Hybrid and on-premises.
Maintain reliable mail flow and platform health; drive security, compliance and recoverability.
Plan and execute messaging improvements and migrations with minimal user impact.
Endpoint & SOE Enablement (Supporting)
Coordinate with endpoint teams on Windows 11 SOE readiness, Intune/Autopilot deployment and update posture.
Ensure dependable client experience for Outlook, Teams and Office applications.
Operations, Documentation & Service Management
Produce concise operational documentation (SOPs) and contribute to knowledge sharing.
Operate changes, service requests and incidents using ITIL practices; lead problem investigations for recurring issues.
Stakeholder, Vendor & Continuous Improvement
Engage with stakeholders and vendors to validate designs and resolve complex issues.
Identify opportunities to simplify processes, strengthen controls and improve user experience.
You will be successful in this role if you have:
Necessary Skills:
Microsoft 365 (Primary)
Demonstrated senior level experience with SharePoint Online/OneDrive and Teams administration.
PowerShell for routine administration, automation and reporting.
Infrastructure and Cloud (Primary)
Demonstrated senior level experience with "traditional" on-prem infrastructure components (AD, DHCP/DNS, PKI, Printing, SCCM)
Demonstrated experience with Microsoft Azure cloud and Hybrid (onprem/cloud) environments
Understanding platform operations (PAAS/SAAS)
Experience in tooling (Monitoring/workload automation)
Strong security/compliance fundamentals, including E8 and Protective Security Policy Framework (PSPF)
Messaging
Demonstrated experience with Exchange Online, Hybrid and on premises in enterprise settings.
Understanding of mail flow, platform operations and security/compliance fundamentals.
Enablement & Foundations
Intune/Autopilot awareness; Windows 11 SOE concepts; basic MECM exposure beneficial.
Identity management (AD/Entra ID), Conditional Access/MFA awareness; networking fundamentals relevant to M365 and on-prem.
Professional
Clear communication, stakeholder engagement and documentation discipline.
Ability to work independently and as part of a cross-functional team in a hybrid environment.
Previous experience in MSP in Australian Federal Government will be highly regarded
Certifications / Experience / Training (Preferred):
10+ years’ experience in Microsoft ecosystem across enterprise environments.
MS-203 ideal; complementary Microsoft 365/Identity certifications beneficial.
ITIL Foundation preferred.
NV1 is mandatory
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.
