Manager – Alternate Trade
Chennai, IndiaFull-timeMid · 5-10 years
About this role
Business Development: - Develop and implement a strategic sales plan targeting Government Education Departments, Key Corporates (KC), Social Welfare Trusts, and Other Big Institutions within the designated area; Identify opportunities within government tenders, RFPs, and other procurement channels. - Contract Matrix & Activation Planning: Develop a contract matrix with key decision-makers of SSA/Govt. Education Dept, KCs, and plan/executing activations in conjunction with the brand team. Ecommerce Strategy & Growth: - Develop and execute ecommerce strategies, oversee platform operations, and analyze performance metrics for optimization. - Manage the ecommerce product catalog, ensure effective category management, plan/executing digital marketing campaigns, and analyze ecommerce metrics for improvement. Client Relationship Management: - Establish and maintain strong relationships with government stakeholders, decision-makers, and influencers and act as a trusted advisor to clients, understanding their needs and offering tailored solutions. - Develop Servicing Strategies: Understand systems at each key Govt. institution and craft servicing strategies aligned with customer expectations and ITC ESPB’s business plan. Activation Planning & Bid Management: - Lead the preparation of winning proposals, presentations, and tenders tailored to government requirements ensuring compliance with government procurement regulations and policies. - Develop a contract matrix with key decision-makers of SSA/Govt. Education Dept, KCs, and plan/executing activations in conjunction with the brand team. Collaboration: - Work closely with cross-functional teams (product development, marketing, legal) to deliver comprehensive solutions to clients. - Facilitate interface between ITC managers and account organization by building relationships across the hierarchy. Market Research and Insights: - Stay updated on government policies, funding programs, and initiatives that impact the business. - Develop systems for capturing and reporting competitor activity information (sell-in, margins, etc.) - Competitor Systems Understanding: Understand competitors’ systems and processes in these channels and incorporate learnings. Digital Marketing & Analytics: - Track and report sales performance, pipeline progress, and market developments to senior management. - Plan and execute digital marketing campaigns (Paid Social, Email, Search) to drive ecommerce sales and brand awareness. Requirements MBA from Tier 1 Institutions

